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Report: #1274725

Complaint Review: global cash card - Nationwide

  • Submitted:
  • Updated:
  • Reported By: donna — lakepeekskill New York USA
  • Author Confirmed What's this?
  • Why?
  • global cash card Nationwide USA

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 Lost my card called to report it being last but after going thru some papers I found the card and call back that I had found the card but I was told at the point in 7DAYS I would recievce a new card so I waited but 10 days and call them back to see what happen they told me that there was a mixup and IShould receicve and never received a new card.Call them back to see. What I needed to do to gat a new card they told me to go to their web site andchange my info and after that I should receive a new card then couple of days later I was told my their custom service rep the. Wrong birthdate have been entered and the only way I could correct the birthdate to contact my employers payroll office did that then a was promised a check for the balance on the card which at this point is several hundred dollars just recently after I call them back and email them I was told that my birthdate was still wrong and that I would have fax or email a photo ID which I did to this date I am still getting the runaround its my money and I would like to have it.please help!

This report was posted on Ripoff Report on 12/16/2015 11:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-cash-card/nationwide/global-cash-card-nationwide-1274725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Let's Try To Fix Your Problem Together!

AUTHOR: Peter - ()

POSTED: Wednesday, December 23, 2015


I am an employee of Global Cash Card and authorized to reply on their behalf.  We apologize for any inconvenience you have experienced and can certainly understand your frustration.  We would like the opportunity to speak with you in regards to your account, however we are unable to locate your account by the information provided.  Please contact me directly at 866-395-9200 ext. 315 and I will be happy to assist you.


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