GMAC MORTGAGE GMAC refunded my monthly payment, with no explanation & numerous hours on the phone. Credit score dropped 80 points. Louisville, Kentucky

GMAC Mortgage refunded my usual monthly payment for August 2009. I didn't notice until I received the next month's bill. Which stated I owed 2 months plus late fees. I called everyday after work for a week and spent 45-60 minutes each night on the phone. I spoke with a different agent everyday, and not one agent had an explanation as to why my check was refunded. Three agents said I have to contact my bank. When they in fact refunded me. I bank online and never had a problem with GMAC's bill or anyone else before this. Still to this day, none of GMAC's agents have any answers.