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Report: #155189

Complaint Review: Haband - Oakland New Jersey

  • Submitted:
  • Updated:
  • Reported By: Arlington Virginia
  • Author Confirmed What's this?
  • Why?
  • Haband haband.com Oakland, New Jersey U.S.A.

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July 21, 2005. Received offer in mail that included Guayabera shirts. $2 savings certificate was included in package.

July 24. Attempted to place order on web site. Savings certificate was not accepted. Staff and supervisor at 800-742-2263 could not explain why the certificate was not accepted. I told the supervisor to contact the appropriate individuals managing the site to get the problem resolved.

August 3. Attempted to place order on web site. Again, savings certificate was not accepted.

August 11. Wrote letter to President Duke Habernickle explaining problem. No formal response.

August 26. Attempted to place order on web site a third time. Again, savings certificate was not accepted.

Roger
Arlington, Virginia
U.S.A.

This report was posted on Ripoff Report on 08/27/2005 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/haband/oakland-new-jersey-07436/haband-savings-certificate-not-accepted-by-web-site-oakland-new-jersey-155189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Suggestion

Well Duh!?!

AUTHOR: J - (U.S.A.)

POSTED: Tuesday, April 04, 2006

Jen,

I don't know why anybody would do business with a company who's "customer reps" have attitudes such as yours. I read another rebuttal from you talking about "dealing with spoiled rotten brats all day". If you wish to stay in business, then perhaps you should improve your attitude towards the only people keeping you in business, your customer's. DUH!!!!!

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#3 Consumer Suggestion

Well Duh!?!

AUTHOR: J - (U.S.A.)

POSTED: Tuesday, April 04, 2006

Jen,

I don't know why anybody would do business with a company who's "customer reps" have attitudes such as yours. I read another rebuttal from you talking about "dealing with spoiled rotten brats all day". If you wish to stay in business, then perhaps you should improve your attitude towards the only people keeping you in business, your customer's. DUH!!!!!

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#2 Consumer Suggestion

Well Duh!?!

AUTHOR: J - (U.S.A.)

POSTED: Tuesday, April 04, 2006

Jen,

I don't know why anybody would do business with a company who's "customer reps" have attitudes such as yours. I read another rebuttal from you talking about "dealing with spoiled rotten brats all day". If you wish to stay in business, then perhaps you should improve your attitude towards the only people keeping you in business, your customer's. DUH!!!!!

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#1 UPDATE Employee

well.. call it in and we will take care of it. DUH!

AUTHOR: Jen - (U.S.A.)

POSTED: Monday, April 03, 2006

If you had called customer service and given us the $2.00 off code we would have been more than happy to put it on your order. Our website doesnt always read codes from mailings because the website is different than a mailing. so just call it in and we will take care of it. DUH!

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