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Report: #1048072

Complaint Review: House of brides - Internet

  • Submitted:
  • Updated:
  • Reported By: Laur34 — North Chili New York
  • Author Not Confirmed What's this?
  • Why?
  • House of brides Internet USA

House of brides Total rip off and scammers Internet

*UPDATE Employee: House of Brides

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Wow never have I been more disappointed or disgusted in an online store than I have with house of brides. I ordered a dress from their site last December for my brother in laws wedding and it is may 2 and it still isn't here. The problems is the wedding is in 2 days. There is absolutely no way in hell I can get it here and have it altered in time. I have emailed and called them for 2 months straight with no resolution to the problem. My mother in law has also been calling them repeatedly.

So guess what now I have to wear something else I have to find on the whim and look like a total outcast in the wedding party next to 6 other bridesmaids all who have their dresses since they ordered them through reputable bridal shops, not this lame cheap excuse for a company.

This site needs to be shut down. They have told me repeatedly via email and phone that the dress is being shipped and I will have tracking info which I still don't have. Now the biggrr challenge will be getting my money back. Who knows if that will happen. They are totally useless in customer service and everyone you talk there gives a different answer as to where the dress is. This is the worst company I have ever dealt with and I would tell everyone never to ever order from them unless you want a nightmare.

This report was posted on Ripoff Report on 05/02/2013 06:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/house-of-brides/internet/house-of-brides-total-rip-off-and-scammers-internet-1048072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

House of Brides

AUTHOR: X - ()

POSTED: Tuesday, May 07, 2013

 Dear Customer,

  We apologize for your inconvenience. Please contact Customer Relations, customerrelations@houseofbrides.com with your billing name and Order ID # so we may identify your order and assist you.

Thank you,

House of Brides

 

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