X  |  CLOSE
Report: #1249018

Complaint Review: Just Brakes - Baytown Texas

  • Submitted:
  • Updated:
  • Reported By: Mikhail — Baytown Texas USA
  • Just Brakes 3704 Garth Rd Baytown, Texas USA

Just Brakes Price Fixing Scam Baytown Texas

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

08/08/2015

 

MY CAR WAS LEAKING A TRANSMISSION FLUID AT THAT TIME. I DON'T KNOW WHAT TO DO, SO I CALLED TOWING TO JUST BRAKES BECAUSE IT'S THE CLOSEST REPAIR SHOP TO MY LOCATION. WHEN WE GOT THERE THEY TAKE A LOOK TO MY CAR LEAKING TRANSMISSION FLUID. AFTER THEY EVALUATE MY CAR THEY SAID I NEED THEM TO REPLACE THE RADIATOR! I DON'T KNOW WHAT'S GOING ON , SO I JUST GIVE THEM PERMISSION TO DO THE JOB. I WEN TO THERE OFFICE AND THE OLD MECHANIC STARTED CALLING LOCAL SHOPS TO BUY THE RADIATOR PART. THEY FINALLY RESERVE THE RADIATOR FOR PICK-UP BY SUNDAY MORNING. I WASN'T INFORMED BY THE PRICE OF THE RADIATOR AND THE JOB UNTIL THEY LET ME SIGN THE DOCUMENT. AFTER THAT WHEN I LOOK AT THE BILL IT'S $1160.76, THE BUSINESS WAS CLOSING AT THAT TIME AND IT'S ALMOST 8PM. THEY ASKED ME TO MAKE A $600 DEPOSIT. I WENT HOME AND SCAN THE INVOICE AND THEN INSPECT THE BREAKDOWN. AND I NOTICED SOMETHING IS OFF LIKE THE RADIATOR / ORE 438144 THAT THEY ORDERED AT HERE AT LOCAL STORE IN BAYTWON THEY CHARGED ME $419.32, I LOOKED UP THE SAME PART NUMBER AT THE INTERNET AND IT'S ONLY $183.99; EVEN IN THEY MARKED UP THE PRICE IT SHOULDN'T BE THAT HIGH.

 

BUT THAT'S NOT THE CASE. AND I KNEW FROM THAT POINT I WAS BEING SCAMED. I GAVE THEM A CALL 08/09/2015 SUNDAY MORNING, I ASKED WHY IS'T SO EXPENSIVE THEY TOLD BECAUSE THEY'RE TALKING TO PROFESSIONAL PEOPLE WHEN THEY ORDERED PARTS AND SOME EXCUSES. WITH NO CHOICE, BUT TO GET MY CAR RUNNING. I JUST LET THEM FIX IT SO I CAN GET THE HELL OUT OF THAT SHOP AND FILE A COMPLAIN. ALSO THEY INCREASE THE PRICES FROM MY INVOICE WITHOUT LETTING ME KNOW FROM $1160.76 -$1163.34, HE SAID IT'S JUST A LITTLE INCREASE AND I SAID BACK WHY YOU DIDNT LET ME KNOW FIRST. I JUST PAYED THEM THINKING IAM IN A PINCH AT THAT TIME, WHAT IF THEY WON'T RELEASE MY CAR. 

 

I CALLED THEIR CUSTOMER SERVICE 281-427-6739, AND THEY ADMITTED THAT THEY DOUBLE CHARGE ME FOR THE PRICE OF THE RADIATOR AND THEY DCAN'T GIVE ME A RIGHT EXCUSE WHY. THEY JUST KEEP ON LYING. I ASKED THEM TOO WHY THEY REPLACED MY RADIATOR, I SEARCHED THE INTERNET AND IT DOESN'T SAY THAT A RADIATOR WILL BE REPLACED IF THEIR IS A TRANSMISSION FLUID LEAK. HE CAN'T EVEN ME ANSWER ME STRAIGHT AND TOLD ME THAT HE'LL CALL BACK AND ASK THEIR REGIONAL DIRECTOR. I TOLD HIM I WANT MY MONEY BACK AND THERE'S NO REPLY. THIS BUSINESS PRACTICE IS A PURE SCAM.

PLEASE HELP ME RIPPOFFREPORT! I WORK HARD FOR MY MONEY BUT THIS PEOPLE JUST TAKE ADVANATAGE OF THOSE PEOPLE LIKE ME WHO DOESN'T HAVE ENOUGH KNOWLEDGE WITH CARS.

This report was posted on Ripoff Report on 08/17/2015 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-brakes/baytown-texas-77521/just-brakes-price-fixing-scam-baytown-texas-1249018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!