Laguna Bay Spas Junk, worthless, slapped together, no support on problems. Heaters short out breaker, no proper installation info on low voltage, no manual (not even a DISK) Kingsport Tennessee

I purchased the X-16 top-of-the-line spa.  It is of very poor quality, it shorted out the electric after only  two days of operation.   I paid my licensed electrical contractor to come back and recheck everything, and we determined it was the spa.  After numerous calling and holding I spoke to someone  at the factory who said it is probably the heater, lets try that first.  So they sent  me a new heater and a phone number of a guy to install it.  The new heater seemed to work as it did not trip the breaker but it would never get below 101 degrees, even if I set it at 97 degrees; however on the eleventh day of operation it too shorted out the electric just like before.  

I requested a refund and am getting the run around BS.