Market Leader False leads, no customer service, Washington Internet

DO  NOT SIGN UP FOR THIS SERVICE.  I signed up, the salesperson promised me 10 filtered leads (i.e., strong leads) a month for $459.  He sent  me the paperwork and told me to sign ASAP so we could reserve the zip code.  He never told me the contract was for a year.  After a couple of months of not receiving the promised leads, I contacted Market Leader regarding not receiving the leads I was promised.  I could not get a response from them, even after several emails.  Then, by luck, my credit card had expired and they weren't getting paid, so they contacted me (for payment).  At that time, I called and expressed my concern and was told that I could cancel after six months and that my account would be reviewed every 3 months and I would be credited for not receiving the promised number of leads.  I emailed back and confirmed that I wanted to cancel after six months, based upon what the customer service rep had told me.  I was then contacted by another person at Market Leader, because of their concern regarding my credit card.  I explained everything to him and went in an updated my card.  Afterwards, I continued to email this person to try and get a response and NEVER received a return email (of course ... my account was being paid).  I proceedeed to send several more emails to customer service with NO response.  Finally, after the six months was up, I cancelled my credit card, because I could not get a respsone.  Then, of course, I got an email threatening me to pay or they would turn me into a collection agency.  Amazing how they so quickly respond when they're not getting their money, but NOTHING for my concerns about the leads.

The leads they have sent are BAD leads, most people (who actually respond to your emails) have either already sold their homes, already have an agent or are curious about their neighbors homes for sale.  I RARELY received phone numbers and most of the email addresses were either bogus or as soon as I sent any information replied with a DO NOT EMAIL response. So many leads are fake email addresses and I think are totally bogus (probably someone at their company) because I would get no leads at all for 1/2  a month and then would receive like 4 in one day (pretty unlikely).   I would highly discourage anyone looking at this company to NOT sign up for their services!!!!