Pink Lace Wigs Spent $500 on a wig that never came! Internet

I ordered a $500 wig in June 2011 from Pink Lace Wigs and to date have not received my merchandise (it is now Sept. 2011).  I emailed the company 2 months ago to get a refund on my $40 rush order fee and received a reply that said a refund would appear on my credit card (this has not happened).  I have also called and emailed numerous times since then and have not received a reply back.  In addition to this scam, my credit card number was used to order several unauthorized big ticket items online two days after having given my information to Pink Lace Wigs.  I am suspicious that one of the workers from Pink Lace Wigs took my information and tried to use my credit card.  In other words... do not buy any products from this company (if they are even a legitimate company).  You will regret it!  I have plans to file a complaint with the Better Business Bureau and a claim with my credit card company, but have a feeling that I can "kiss my $500 goodbye"!