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Report: #266425

Complaint Review: RCI - Road Carmel Indiana

  • Submitted:
  • Updated:
  • Reported By: Raleigh North Carolina
  • Author Confirmed What's this?
  • Why?
  • RCI www.rci.com Road Carmel, Indiana U.S.A.
  • Phone: 317-805-9000
  • Web:
  • Category: Cruises

RCI Mislead me buy stating if I signed up for three years of service I would receive a cruise voucher worth $ 1200 ripoff Carmel Indiana

*UPDATE EX-employee responds: How to get money back

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Was contacted by a RCI representative a few months ago offering a cruise voucher worth $ 1200 if I paid my membership fee in advance for atleast 3 years.
When I received my voucher it stated it was worth up to $ 1200 and I would be responsible for a $199 voucher redemption fee.

When I called rci cruises to schedule our cruise I was informed that it was not worth $ 1200 but would give me a discount towards a cruise. The cheapest cruise he could find would cost me around $ 700.

So in actuality, the voucher is worthless because I can get rates like this without the voucher.

I feel like I was mislead by the RCI representative that called me. They got my three year subscription fee upfront and I did not get any discounts or credits towards a cruise. I received a worthless piece of paper that I was told was worth $ 1200 towards a cruise but it is worth nothing.

Lvmy3sons
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 08/09/2007 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rci/road-carmel-indiana-46032/rci-mislead-me-buy-stating-if-i-signed-up-for-three-years-of-service-i-would-receive-a-cru-266425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

How to get money back

AUTHOR: Nickic - (U.S.A.)

POSTED: Wednesday, January 16, 2008

I used to work for RCI. While they don't tell you this but you can get a prorated refund of your money back on your membership. they will try to talk you out of it but you can get one just by requesting to cancel your "extra" membership that you paid up front for. And they were required to tell you that the cruise voucher is worth "up to $1200" I would speak to a supervisor in St. John Canada. Let me know if that works for you.

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