Complaint Review: Rooms to Go
Rooms to Go Aweful Customer service norcross Georgia **Author of this Report is NOT CONFIRMED**
*Author of original report: Aweful customer sevice
*UPDATE Employee: Please Contact Us Directly
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I purchased a suite 13 months ago from the outlet store, the chair collapsed.
I requested that someone should come and check it out and advise.
I contacted the Better Business (BBB) and this is there response.
Rooms to Go Response:
Our office has had the opportunity to review the account in its entirety.
We are aware this purchase was made at one of our Clearance Center where the merchandise is sold "AS IS" and carries no warranty. In addition, this merchandise was discounted. Our customer did not pay the original retail price.
On behalf of Rooms to Go, we apologize for being unable to pursue any action for the reasons explained herein.
Thank you for your understanding.
I contacted the Manufacturer directly HM Richards and they stated they will send someone to check on it.
So don't rely on Rooms to Go, they try get out of it.
This report was posted on Ripoff Report on 08/31/2017 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rooms-to-go/norcross-georgia-30093/rooms-to-go-aweful-customer-service-norcross-georgianbspauthor-of-this-report-is-not-1397042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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