Complaint Review: Saxon Mortgage Services - Fort Worth Texas
- Saxon Mortgage Services 4708 Mercantile Dr Fort Worth, Texas U.S.A.
- Phone: 817-665-7200
- Web:
- Category: Mortgage Companies
Saxon Mortgage Services changed my Interest rate from 9.95% to 12.05000% without my knowledge Fort Worth Texas
*Consumer Suggestion: Saxon?
*Consumer Suggestion: You must have refinanced.
*Consumer Suggestion: You must have refinanced.
*Consumer Suggestion: You must have refinanced.
*Author of original report: update
*Consumer Suggestion: Equity?
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Saxon Mortgage is ripping me off. They bought my loan in April 2005 from another mortgage co. Everything was fine until February 2007 when my payment jumped from $946.46 to $1159.49 and my interest went from 9.9% to 10.5000%. Then again in September of 2007 my mortgage payment jumped again to $1236.42 @ 12.05000%. I have tried to talk to them several times about this, but they are very rude and unbending.
I have never missed a payment or ever been late with a payment since we bought this house in 1993. One Representative was nice enough to speak with me for about 4 minutes, telling me the loan they bought was an adjustable rate low and my mortgage will continue to go up 2% every six months for the life of the loan. So I asked them about refinancing it to a fixed rate, through their company, but they said I did not qualify for a refinance based on some 80-20% rule and my appraisal. They said they could only loan up to 80%.
I only owe a little over 102,000 and my house appraised for $130,000, so what's the problem here? I even tried financing through another Mortgage company, but they block my attempts by ballooning my payoff way past my appraisal. I think they are trying to take my home from me and I desperately need help from someone. If you have any suggestions, I am open to everything. The BBB won't do anything and I have reported them on every site I can find, but no one responds.
Please HELP if you can. I will be 60 years old tomorrow, I work everyday mostly just to pay my mortgage now and I have heart problems, so I don't know how much longer I will be able to work. HELP!
Faye
XXXX, Missouri
U.S.A.
This report was posted on Ripoff Report on 11/09/2007 07:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/saxon-mortgage-services/fort-worth-texas-76137/saxon-mortgage-services-changed-my-interest-rate-from-995-to-1205000-without-my-knowle-283996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Suggestion
Saxon?
AUTHOR: Mortgage - (U.S.A.)
SUBMITTED: Tuesday, April 08, 2008
why would this be saxons fault, you signed and agreed to a ARM loan.

#5 Consumer Suggestion
You must have refinanced.
AUTHOR: Nikki - (U.S.A.)
SUBMITTED: Monday, November 12, 2007
Did you refinance sometime around January 2005 or December 2004? Your refinance must have been an adjustable rate mortgage. If you have good credit, shame on whoever got you into this loan.
Look on your mortgage documents to see if you have a 2 year ARM with a 3 year pre-payment penalty, or a 2 year ARM with a 2 year pre-payment penalty. Usually the prepayment penalty is equal to 6 months of interest, which should not be more than $7200. However, if you take the $102,000 you owe, plus the prepayment penalty, plus closing costs to refinance, you are looking at a new loan amount somewhere around $115,000. That is why you are not within the 80/20 range.
Also, you can order your own payoff. Order a payoff so you can see the breakdown. If you have only a 2 year prepayment penalty and they show a prepayment penalty on the payoff, you can try to fight that with your original mortgage paperwork. However, even without the prepayment penalty, you are still over the 80/20 ratio by about $3,000 to $5,000 due to closing costs (depending on how much the new mortgage company rapes you on fees or charges you for points). That is if your mortgage payments are current.
If you have good credit, go to a few mortgage companies to see if anyone can do anything for you. Don't just go to one and give up.

#4 Consumer Suggestion
You must have refinanced.
AUTHOR: Nikki - (U.S.A.)
SUBMITTED: Monday, November 12, 2007
Did you refinance sometime around January 2005 or December 2004? Your refinance must have been an adjustable rate mortgage. If you have good credit, shame on whoever got you into this loan.
Look on your mortgage documents to see if you have a 2 year ARM with a 3 year pre-payment penalty, or a 2 year ARM with a 2 year pre-payment penalty. Usually the prepayment penalty is equal to 6 months of interest, which should not be more than $7200. However, if you take the $102,000 you owe, plus the prepayment penalty, plus closing costs to refinance, you are looking at a new loan amount somewhere around $115,000. That is why you are not within the 80/20 range.
Also, you can order your own payoff. Order a payoff so you can see the breakdown. If you have only a 2 year prepayment penalty and they show a prepayment penalty on the payoff, you can try to fight that with your original mortgage paperwork. However, even without the prepayment penalty, you are still over the 80/20 ratio by about $3,000 to $5,000 due to closing costs (depending on how much the new mortgage company rapes you on fees or charges you for points). That is if your mortgage payments are current.
If you have good credit, go to a few mortgage companies to see if anyone can do anything for you. Don't just go to one and give up.

#3 Consumer Suggestion
You must have refinanced.
AUTHOR: Nikki - (U.S.A.)
SUBMITTED: Monday, November 12, 2007
Did you refinance sometime around January 2005 or December 2004? Your refinance must have been an adjustable rate mortgage. If you have good credit, shame on whoever got you into this loan.
Look on your mortgage documents to see if you have a 2 year ARM with a 3 year pre-payment penalty, or a 2 year ARM with a 2 year pre-payment penalty. Usually the prepayment penalty is equal to 6 months of interest, which should not be more than $7200. However, if you take the $102,000 you owe, plus the prepayment penalty, plus closing costs to refinance, you are looking at a new loan amount somewhere around $115,000. That is why you are not within the 80/20 range.
Also, you can order your own payoff. Order a payoff so you can see the breakdown. If you have only a 2 year prepayment penalty and they show a prepayment penalty on the payoff, you can try to fight that with your original mortgage paperwork. However, even without the prepayment penalty, you are still over the 80/20 ratio by about $3,000 to $5,000 due to closing costs (depending on how much the new mortgage company rapes you on fees or charges you for points). That is if your mortgage payments are current.
If you have good credit, go to a few mortgage companies to see if anyone can do anything for you. Don't just go to one and give up.

#2 Author of original report
update
AUTHOR: Terry - (U.S.A.)
SUBMITTED: Monday, November 12, 2007
The $102 is the amount I owe Saxon Mortgage, not a payoff amount. There WAS a 2 year pre-payment penalty, but they have had my loan since they purchased it in April of 2005, so I am way past the penalty phase. Any other suggestions?

#1 Consumer Suggestion
Equity?
AUTHOR: Bob - (U.S.A.)
SUBMITTED: Sunday, November 11, 2007
Faye, It seems there ios enough equity in your house. Is the $102,000 you owe the final payoff or o you have a pre-payment penalty that raises the amount owed? With the figures you provided you are at 78% loan to vlue so I don't understand the 80/20 thing. Did you have an appraisal done to get the $130K value? How long ago was it done? The values of homes are changing so appraisals are only good for a few months.
Based on your info I don't see a problem trying to find a loan, maybe you can provide some more info on this 80/20 thing and why they are sying you need to ue all your equity.
I don't think we can leave email addresses on here but I will be happy to answer any questions you may have.


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