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Report: #426173

Complaint Review: SEARS.COM - Nationwide

  • Submitted:
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  • Reported By: — Los Osos California
  • Author Confirmed What's this?
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  • SEARS.COM sears.com Nationwide U.S.A.

SEARS.COM SEARS WON'T ISSUE REFUND FOR GOODS NOT DELIVERED NATIONWIDE

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I placed an order for luggage that my girlfriend had listed on her wedding registry. Sears was to deliver around Christmas time. They did not deliver. Now they will not refund my money. Although they acknowledge that there was no delivery, they will not refund my money. I have written at least 50 emails and all I get back is a stupid email that says "We understand your frustration..." Nobody even is reading the mail. They keep addressing the mail to "Ms. Loheide", the friend I intended to buy the luggage for.

I ask for my money back, they blow me off.

Who can afford this kind of service in this economy? Don't do business with Sears online. They should fire the idiots in customer service and replace them with unemployed people who can appreciate a hard earned dollar and a steady job.

Michelle
Los Osos, California
U.S.A.

This report was posted on Ripoff Report on 02/19/2009 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/searscom/nationwide/searscom-sears-wont-issue-refund-for-goods-not-delivered-nationwide-426173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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