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Ripoff Report | SeekVerify Review - Internet - Seekverify refuse to
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Report: #1427462

Complaint Review: SeekVerify - Internet

  • Submitted:
  • Updated:
  • Reported By: Eric — HILLSBORO Ohio United States
  • Author Confirmed What's this?
  • Why?
  • SeekVerify Internet United States

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I tried their service for $1 within an hour I decided to cancel as what they advertised was not what they offered. They refuse to cancel my account and charged me for a months subscription. I have contacted them many times and continue to get the same automated message about not refunding me, I responded saying I didn't ask for a refund I asked to be cancelled and instead of cancelling my subscription you charged me for a month and still won't cancel the account. Seekverify is a rip off, they fasley advertise services, when you try it for $1 You get basic service.

This report was posted on Ripoff Report on 02/05/2018 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seekverify/internet/seekverify-refuse-to-cancel-my-account-continues-to-charge-me-internet-1427462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee ..inside information

Re: SeekVerify Refuse to cancel my account, continues to charge me Internet

AUTHOR: SeekVerify Representative - (United States)

POSTED: Monday, February 19, 2018

Dear Eric,

We’re sorry to hear you were unhappy with our services and the information found in our reports.

SeekVerify gathers public records, social network data, and more from various sources and creates reports for our customers to easily search for what they are looking for. We go through more than 10bn public records, checking through vast databases from trustworthy suppliers.

As clearly mentioned on the terms and conditions upon sign up, the membership is renewed automatically after trial period at $39.95 every 30 days until cancelled. If you didn’t cancel your membership before the end of the 1-day trial period, it automatically renewed to monthly membership.

Unfortunately, based on the information provided, we cannot locate your account. In order to locate your SeekVerify account, we’d need either the email used to sign up or the last 6 digits of the card being charged. You can easily cancel your membership by calling us or sending an email to the details provided here below.

At Seekverify.com we offer 24/7 Customer and Billing Support. If there is anything else we can do, please don't hesitate to contact us at support@seekverify.com or at 888-324-0755.

Best regards,
SeekVerify Support

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