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Ripoff Report | Seekverify Review - Seekverify they charged me before
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Report: #1436695

Complaint Review: Seekverify -

  • Submitted:
  • Updated:
  • Reported By: Jamie — Lansing Michigan United States
  • Author Confirmed What's this?
  • Why?
  • Seekverify United States

Seekverify They charged me before having the account for one day 39.95 Internet

*UPDATE Employee ..inside information: Re: Complaint Review: Seekverify

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They ripped me off State they only charge 1.00 and after 1 day charge 39.95 and charged me full amount before I had the account one day and I cancelled it the same day I got it now they state they can't give me my money back. O contacted the BBB on them.

This report was posted on Ripoff Report on 03/31/2018 12:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/seekverify/seekverify-they-charged-me-before-having-the-account-for-one-day-3995-internet-1436695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee ..inside information

Re: Complaint Review: Seekverify

AUTHOR: SeekVerify Representative - (United States)

POSTED: Monday, April 02, 2018

Dear Jamie,

We are sorry to hear you are unhappy with the service provided by SeekVerify.com.

SeekVerify gathers public records, social network data, and more from various sources and creates reports for our customers to easily search for what they are looking for. We make every reasonable effort to get our customers the public records data they are looking for.

In order to locate your account and confirm if you are eligible for a refund (this would depend several factors including how much the membership was used) we would need the email address used to register on the website or, alternatively, the last 6 digits of the credit card used to sign up. Each time a customer runs a report on an individual, a phone number, an email or an address, it costs us money to query the data providers.

As clearly mentioned on the terms and conditions upon sign up, the membership is renewed automatically after trial period at $39.95 every 30 days until cancelled – see screenshot: https://snag.gy/7OEoV0.jpg

At Seekverify.com we offer 24/7 Customer and Billing Support. In order to locate your account and check if you are eligible for a refund, please contact us at mari-liis@seekverify.com or at support@seekverify.com.

 

Best regards,
SeekVerify Support

 

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