SeekVerify they withdrawn $39.95 from my acct after I cancelled membership

I look up one thing then i cancelled membership on May 16 they withdrwn $39.95 from my acct.  I called them and they told me that they where going to refund the money.

Later that afternoon I got an email state sorry be we are not going to refund you.

Your Customer Support Request [Escalated Tickets SeekVerify Ticket #780263] Inbox x       SeekVerify Support <supportsystem@teamcmp.com> Jun 20, 2018, 4:43 PM     to me       Dear insanewoman61@gmail.com,

We apologize for the inconvenience caused. When joining SeekVerify.com and starting your membership, you accepted the terms and conditions on the registration form: if you are a prepaid card user, $39.95 for a 30 day period will be charged for membership

Please see the screenshot of the registration page with this information in here: 
https://snag.gy/7OEoV0.jpg

Upon enrollment to our site, you are sent a welcome email that includes membership details that lists the name of the billing processing company that accepts your payment. If you cannot find this email in your inbox, try checking your email account's spam folder.

We currently cannot offer you a refund since it’s clearly mentioned in the terms and conditions upon registration that when signing up with a Gift/Prepaid/Payroll card you are joining the site for a monthly membership.

We confirm that we set your account to cancel as requested but you have still full access to your account until the subscription runs out. 

Do not hesitate to contact us if you have any questions. 

Best regards,


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Thanks,
SeekVerify Support