Complaint Review: Sleepy's - Fairfax Virginia
- Sleepy's 11226 Waples Mill Rd Fairfax, Virginia United States of America
- Phone: 7032938917
- Web:
- Category: Mattress Manufactures
Sleepy's The Professional Mattress People Fairfax, Virginia
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I went comparison shopping today for mattresses because I just bought a home. I had an advertised price, that I produced for the salesman for the product I sought out to purchase. When I first arrived, he explained that no one can beat there prices because the policy is printed on the wall. They are to find a comparable product and sell it for 20% less than the invoice, or the advertised price or its FREE. I spent about an hour in the store, trying several products that where not really comparable. After realizing that I had a great price from Mattress Warehouse, he told me to just go buy it there. He said the exact match had to be what I got from them in order to honor that policy. I spoke to several other Sleepy's stores, and found that is just not true. There is even a report on this consumer sight(112 of them total) that said "they finally gave him a comparable, not exact match. The Ceo finally contacted that gentleman to right the wrong. So after doing my homework, here I am. I just want what I was told when I walked in the door. Since he was not willing to beat the sale price of my product, Sleepy's owes me the value. So I paid 1599.00 plus tax at the other store. The salesman seem to insist that I go to Crystal City or buy it from the other store. Driving to another city cost me more money. That is not in the policy to send people elsewhere.
This report was posted on Ripoff Report on 10/04/2011 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sleepys/fairfax-virginia-22030/sleepys-the-professional-mattress-people-fairfax-virginia-784765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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