Sleepy's "The Mattress Professionals" Deceptive, out right lies to get the sale. SCAM artists. Setauket, New York

Good morning,

Sleepy's number one goal is customer satisfaction. Please reach out to me at csable@mattress.com and include your invoice number and/or customer code and a telephone number with the best date and time to reach you. We look forward to working with you and resolving your complaint.

Just over the weekend we went to Sleepy's and attempted to purchase a mattress and box spring.  They refused all our attempts to get credit.  OK, so we put a deposit down on a Simmon's Beautyrest Avondale king set for $1499 on sale.  ($150)

Today, I search the internet, since they have a guarantee to match anyone's price to find that the Avondale mattress has been discontinued for 7 years!

I called the store, and tehya re trying to tell me that this info is wrong, but even the simmons site shows that this set does not exist.  So we are 'waiting' to hear from them.  I told them that I felt that they were misrepresenting the products and that I was goign to cancel the sale.  How can they be selling discontinued products as new with a warrenty??????

They wait until after you post on a public forum and then they want to help.  You will never get my business sleepys!

Thank you for sharing your concern(s).  We welcome the opportunity to speak with you.  Please reach out to me at csable@sleepys.com and include your invoice number and/or customer code and a telephone number with the best date and time to reach you