Report: #1376544

Complaint Review: Software Empire - Clearwater Florida

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Submitted: Thu, June 01, 2017
Updated: Thu, June 01, 2017
Reported By: Sucker! — Valley Center California USA

Author Confirmed

Why?

Software Empire 111 N. Belcher Rd, Suite 202B,, Clearwater, Florida USA

Phone: 1-800-535-6049
Web: Softwareempire.com
Category: Computer Software

Software Empire Doesn't send the product key for software you paid for Clearwater Florida

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I ordered Microsoft Office Professional 2013 from this company online. I should have checked Ripoff Report first. They sent me my receipt with a link to the software, which I downloaded.

Then the download asked me for a product key so I could actually use the software. I emailed Software Empire for the key. No response. I phoned them. All customer service people are busy - please try Chat. Tried Chat - no one is available to help you.

Called bank, cancelled transaction, cancelled credit card and ordered new one.

This company asks you to rate them before you even get your product delivered which is how they have a 4.7 customer rating. They provide their address and phone number on their site, but I'm sure these are all bogus, as well.

DO NOT ORDER FROM THIS COMPANY!

This report was posted on Ripoff Report on 06/01/2017 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/software-empire/clearwater-florida-33765/software-empire-doesnt-send-the-product-key-for-software-you-paid-for-clearwater-florida-1376544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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