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Report: #1192462

Complaint Review: Southwest Airlines - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Pattie917 — Santa Ana California
  • Author Not Confirmed What's this?
  • Why?
  • Southwest Airlines Nationwide USA

Southwest Airlines False Advertising and Horrible Service Nationwide Texas

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Southwest Airlines advertises no change plane trips.  They are NOT no change plane trips.  I flew from Kansas City to Phoenix and then on to Orange County California.  Once we arrived in Phoenix we were supposed to simply remain on the plane.  This did not happen.

After the plane landed in Phoenix we were forced to change planes.  As we left the plane we were told we would have priority boarding.  Lie!  When we got to the plane we had to change to we were the last ones on the flight and were forced to take what was left which was only the middle seats.  

I paid $90 more to get a flight that didn't require a plane change.  I got screwed!  Also, there was no mechanical problem.  Southwest simply didn't want to fly a plane that wasn't full.

Finally the plane was late on every leg of the trip and the stewardesses were rude as all H___!!   

This report was posted on Ripoff Report on 12/02/2014 06:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southwest-airlines/nationwide/southwest-airlines-false-advertising-and-horrible-service-nationwide-texas-1192462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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