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Report: #938810

Complaint Review: Straight Talk - Internet

  • Submitted:
  • Updated:
  • Reported By: Somers — Kilauea Hawaii United States of America
  • Author Confirmed What's this?
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  • Straight Talk 9700NW 112th Ave, Miami, Florida 33178 Internet United States of America

Straight Talk TracFone Wireless False advertising claim that works with either an AT&T or and unlocked phone. Truth is the phone MUST be unlocked. Not help in unlocling problems & third world support. Internet

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After reading Straight Talk's online ad that the service would work with either an AT&T phone or an unlocked GSM phone, I purchased the service. I could not set up the "APN" info needed to make the phone work on data. Straight Talk support with heavy accents told me the phone must be unlocked first. I pointed out that their advertising said either not and. Their reply was that the phone would work as a  $45 per month voice and text service. They did not guarantee data. I asked for help. They said contact AT&T. When I got the unlock from AT&T I still could not load their APN data. When I once again tried "Technical" support, I was told this was not their problem and ask AT&T to fix a former customer's phone. I asked for my money back and was told they do not make any refunds.

This company stinks. Just read the fine print on the contact that comes with their SIM card!

In this case you get a lot worse that what you pay for.

AVOID

This report was posted on Ripoff Report on 09/09/2012 07:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-talk/internet/straight-talk-tracfone-wireless-false-advertising-claim-that-works-with-either-an-att-or-938810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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