Complaint Review: Straight Talk - Miami Florida
- Straight Talk 9700 NW 112th Ave Miami, Florida USA
- Phone: 877-430-2355
- Web: https://www.straighttalk.com/wps/po...
- Category: Cellular Phone Companies
Straight Talk Double Charge Miami Florida
*Author of original report: Hosted in Czech Republic
*Author of original report: Never seen this site before
*UPDATE Employee: Straight Talk Double Charge
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I would doubled charged, once on the 20th, and again on the 21st. I spend hour on the phone, the lady I talked to could barley speak or understand english, and kept saying to was waiting for her tools. She told me she saw the double charge but did nothing about it. I eventually had to contact my credit card company to remove the second charge, which they did, and for that they deactivated my service. So now I have to remove the first charge on the 20th since I payed for a month I'm not getting. I spoke again with Straight Talk again,
and they said they saw the double charge, but would not reactivate my service till I got my credit card company to pay them back for the fraudulent second charge. I did an internet search for "straight talk double charge" and there are many others who they have done this too. I don't think it was an accident, and I think they will continue to do this till more people speak up about their terrible experiences with this company of thieves. I will be posting a picture of the double charge from my credit card, so you can see for yourself. I blacked out my full name, but everything else is there.
This report was posted on Ripoff Report on 02/08/2017 02:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-talk/miami-florida-33178/straight-talk-double-charge-miami-florida-1354776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Hosted in Czech Republic
AUTHOR: - ()
SUBMITTED: Wednesday, February 08, 2017
Please stop replying with a site hosted in the Czech Republic. I don't need scams, I need help.
#2 Author of original report
Never seen this site before
AUTHOR: - ()
SUBMITTED: Wednesday, February 08, 2017
The site you are showing me I have never seen before, and for all I know is a phishing website. The fact is that you guys double charged me, I removed the doubled charge, and you killed my service. Now I have payed 45 dollars for a month that I'm getting no service for.
#1 UPDATE Employee
Straight Talk Double Charge
AUTHOR: TF01 - (USA)
SUBMITTED: Wednesday, February 08, 2017
Hi Nathan W!
Good day.
I work with Straight Talk Wireless.
We are sorry for the inconvenience. To further assist you with your concern, please contact us via chat at http://bit.ly/2gQCmUz so we can check your account.
Thank you.
Julie
Straight Talk Wireless
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