Complaint Review: THOROUGHBRED AUTO PARTS - Gansevoort New York
- THOROUGHBRED AUTO PARTS 42 Gailor Rd Gansevoort, New York United States of America
- Phone: 518-587-0129
- Web:
- Category: Auto Parts
THOROUGHBRED AUTO PARTS Wrong part, wrong time, and wrong answers Gansevoort, New York
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I called on 10 Nov 09 and asked about a drivers door mirror for my F250. The guy I spoke with told me that the aftermarket mirrors were just not the same quality as a OEM one. I agreed and ordered a used OEM one, and was told 7-10 days to receive it. My credit card was charged that day. After waiting 2 weeks I called back and was told by a different guy that the original part was cracked and they were getting a different one in the mail in 1-2 days. Again waited 2 weeks and called back, this time I was told that the mirror was temporally out of stock and just became available and would be shipped in 1-2 days. I asked how a used mirror was out of stock and was told that I would be getting a aftermarket one. I then relayed my original conversation from the 10th, I was told to call back the next day. I called back and was told that they were shipping a OEM mirror and I would have it in 7-10 days. Once again I waited, called back and was told that for some reason it did not ship but would get shipped now. I finally received the mirror on the 21st of Dec. However it was not a OEM one but a aftermarket one. I also reconfirmed exactly the style of mirror I needed each time I talked to them, and they even called me to confirm the style once. Imagine my surprise when I opened the box and it was the wrong one. So to recap I waited 52 days paid 85 dollars more than I needed to and still don't have the part I need.
This report was posted on Ripoff Report on 01/03/2010 02:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thoroughbred-auto-parts/gansevoort-new-york-12831/thoroughbred-auto-parts-wrong-part-wrong-time-and-wrong-answers-gansevoort-new-york-549164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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