Complaint Review: Thoroughbred Auto Parts - Gansevoort New York
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- Author Confirmed
- Thoroughbred Auto Parts 42 Gailor Road Gansevoort, New York U.S.A.
- Phone: 518-587-0129
- Web:
- Category: Auto Parts
Thoroughbred Auto Parts took my money but did not deliver product Ripoff Gansevoort New York
*UPDATE Employee: Customer received credit immediately!
Show customers why they should trust your business over your competitors...
Thoroughbred Auto Parts took my money via for an autopart and said they would ship it. After a week I emailed them for status and got no response. After two weeks I faxed them and demanded shipment information and advised that they did not have shipping information as they had never shipped the item which they now say they do not have.
Robert
San Diego, California
U.S.A.
This report was posted on Ripoff Report on 12/18/2006 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thoroughbred-auto-parts/gansevoort-new-york-12837/thoroughbred-auto-parts-took-my-money-but-did-not-deliver-product-ripoff-gansevoort-new-yo-226032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer received credit immediately!
AUTHOR: Thoroughbred - (U.S.A.)
SUBMITTED: Saturday, December 30, 2006
We tried to contact this customer and left voice mail messages for him when we found out the seat we were sending him was damaged. We had to fax him a note in order to get him to call. We then immediately credited this customer when we reached him as per his request. We had offered to find him another part but he refused. We will not ship inferior products to our customers. He ordered a part, we were unable to produce, we refunded his money. What else should we have done?
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