tmart falst adveristment hong kong

this review is for the false advertisement on the products.  we needed items for a bridal shower on Aug 9 and so needs the products no later than aug 8, friday. we ordered the items on July 28th and since it states that it will ship within 24 hours, we figured it will be fine. but no, we didn't get the tracking number until a day or two later and to find out that items do not ship within 24 hours as stated in alot of their items.

the reply from tmart: We will pay more attention to this problem,so sorry.  All orders are subject to a 1-2 business day processing prior to shipping.  so more than 2-4 days before they actually ship the item. and if you reject the item, they won't refund you 100% of what you paid, they will only refund 80%.

this is outrageous. if we knew that they will not ship their items 24 hours within ordering as stated on their website, we would not have purchased the items. what is the use of getting the items after our event? we now have no gifts for everyone attending the event and have to go buy other items.  and they will not refund all our money.

what a horrible way to do business. will not order from them and everyone should be aware.

since this business is based in HK, there's probably nothing USA law can do, but will make sure the authorities are aware of this false business practice.