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Report: #1395807

Complaint Review: Value City Furniture - Northlake Illinois

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  • Reported By: Travis — Chicago Illinois USA
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  • Value City Furniture 49 W North Ave Northlake, Illinois USA

Value City Furniture Provided horrible customer service and theirs to rip me off when it came to payment. Northlake Illinois

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If I could give this company ZERO stars I would. My wife and I ordered new furniture for our home and the whole experience was terrible. After multiple failed deliveries and rescheduling on their time and not mine this was a disaster. Also, during a delivery for our glass table they broke top of the glass. I was able to get a replacement but their customer service, dispatch and manger are useless. We also financed our furniture with AcceptanceNow and made every payment on time and the last payment they seemed to have never received via mail. So it turned out the same as cash promotion is out the door and we are stuck paying off the entire bill along with the now interest that was accessed. Avoid contacting this company. We are seeking assistance from the BBB & Attorney General because this is not right.

This report was posted on Ripoff Report on 08/26/2017 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/value-city-furniture/northlake-illinois-60164/value-city-furniture-provided-horrible-customer-service-and-theirs-to-rip-me-off-when-it-1395807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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