Complaint Review: Verizon - Albany New York
Verizon verizonwireless.com PO Box 15062 Albany, NY 12212-5062 Fraudulent billing procedures Albany New York
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I terminated my account with Verizon back in Late August or early September. i paid the owed balance, a projected amount for the following billing cycle, a cancellation fee, i paid down my ex-girlfriends balance so she could take over one of the two telephone lines, I even paid a restocking fee for a 3 day old iphone. somewhere around 600 dollars later i was free of Verizon,. or so i thought.. I recently recieved a $163.99 bill for a billing period of November 10th - December 9th (in which time i was no longer a customer of verizon) The bill is now in collections (or maybe not). who knows..
All i know for sure is there is no one in the company as a whole that will be any kind of help on the subject. It is all referrals to websites that dont exist and 1800 numbers and menus that lead me in circles of associates that allegedly cannot help me due to my lacking of necessary information regarding an account that doesnt exist.. This is awful, its Fradulent and its no doubt on a massive scale. There has to be millions of people affected by this. i truly beleive they are protecting themselve by keeping the mess so convoluted, its impossible to find the responsible party.
This report was posted on Ripoff Report on 12/26/2017 05:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon/albany-new-york-12212-5062/verizon-verizonwirelesscompo-box-15062-albany-ny-12212-5062-fraudulent-billing-procedu-1419315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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