Report: #1419315

Complaint Review: Verizon - Albany New York

  • Submitted:
  • Updated:
  • Reported By: Marc — Claremont New Hampshire United States
  • Verizon
    PO Box 15062
    Albany, New York
    United States

Verizon PO Box 15062 Albany, NY 12212-5062 Fraudulent billing procedures Albany New York

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I terminated my account with Verizon back in Late August or early September. i paid the owed balance, a projected amount for the following billing cycle, a cancellation fee, i paid down my ex-girlfriends balance so she could take over one of the two telephone lines, I even paid a restocking fee for a 3 day old iphone. somewhere around 600 dollars later i was free of Verizon,. or so i thought.. I recently recieved a $163.99 bill for a billing period of November 10th - December 9th (in which time i was no longer a customer of verizon) The bill is now in collections (or maybe not). who knows..

All i know for sure is there is no one in the company as a whole that will be any kind of help on the subject. It is all referrals to websites that dont exist and 1800 numbers and menus that lead me in circles of associates that allegedly cannot help me due to my lacking of necessary information regarding an account that doesnt exist.. This is awful, its Fradulent and its no doubt on a massive scale. There has to be millions of people affected by this. i truly beleive they are protecting themselve by keeping the mess so convoluted, its impossible to find the responsible party.

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