Vivint Home Security Bad Customer Service and Price deception of it's products Provo Utah

I have no clue how a multi-million company operates in the United States of America, but I've been dealing with Vivint Home Security since May 31, 2012. They came to my home in Deltona in Deltona Florida, offering a better home security system with the understanding that they would payoff the previous security firm with any fees due. That never happened. I had to pay go to Court and settle the matter where the other service was discontinued with no deficiency judgement against me.

So from May 31 2012 to November 25 of 2015 I had the service with Vivint. When I called that company at the end of November I was told that I could get service for twelve months and pay a rate of $48.98 a month which includes the door lock system, thermostat and lights, but those systems were not operational in the orginal service since I had to replace my central air with a manufactures thermostate that does not link up with Vivint. Now I call today to rengoititate my contract after being being pre-empted several times with my cellular phone I must have talked to several agents at Vivint from there ,loyalty department, they were either rude or very disruptive with me and one agent told me that they have a recording indicating that I agreed back in December 2015 that agreeed to a 36 month verbal agreement.

I'm 71 years old and I have better common sense not to agree with those terms nor would agree to 36 month verbal agreement that does not hold up well in Court. You have to read the fine lines about verbal agreeements which can be dishonest by both parties and can be null and void. The minute these people make a move on my bank account, that's the minute I will notify law enforcement to make a stance on there door steps, with a legal subpoena to appear in court with what they have on me. The more compliants they get they need to shut this company down for good.