Complaint Review: Vivint Home Security - Provo Utah
Vivint Home Security Vivint Abuse of contracts Provo Utah
*Consumer Comment: Twisted
Signed a 3 year contract and all equipment installed and free. Can move to another address is we were to sell or move. OK, but we had to move for work, and I wrote a letter that we would not be able to use the system and that the new home owners could not afford to use the system either. That we did not need to move the equipment because we would be living in our RV for well over a year because of work. All of this was put in writing. They would not cancel our service and we were told we still had to pay almost a year of service.
I questioned, how I can still have access to comaeras and door security and window security to a home that was sold to someone else? I ask if I am still paying the service then I have the right to access the home security. Luckily I am not a theif nor want to view the new owners home but I COULD. I ask them how this is allowed. I CONTROL THE SECURITY ON A HOME THAT SOMEONE ELSE HAS NOW PURCHASED. I could not get an answer and if I have access to such how many others have control of a panel of security in a home they no longer live in? I ask them, so if something happen to this home owner, do you feel you would be liable? NO RESPONSE. This truly was a concern for me........
I feel they should have some safe guards for this. I feel they should give break in contract if home is sold for whatever reason. I feel they should have answers for these questions when asked about the safety of new home owners. I sold this home to a very young couple that would never think to worry about such matters.
This report was posted on Ripoff Report on 03/20/2018 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivint-home-security/provo-utah-84604/vivint-home-security-vivint-abuse-of-contracts-provo-utah-1435215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.