Vivint Home Security Vivint Abuse of contracts Provo Utah

Your logic couldn't be any more twisted if you were making pretzels.

First off, you got all of the equipment for free because you signed a contract for 3 years of service. The contract doesn't say it has to be used for that 3 years..it just says you have to make the payments for that time frame. Honestly, they don't care if you use it or not. You are actually lucky with some providers they don't allow you to take it with you.

Next, let's look at where you really went off the deep end. When you sell the house it is your responsibility to deactivate the security system, unless you have worked something out with the new buyer's to maintain it. Perhaps giving them all of the access codes that they can then change so you can't get in and have them pay for the remaining year of service. Who knows they may find that quite a comfort. If you don't do this and just keep access, YOU could actually run into serious civil and possible criminal issues. You try to take that to a judge and say.."Well I was paying for it so I have a right to use it" would end you up on the back side of a grey bar hotel room faster than you could say hello. As that would really be no different than you keeping a set of keys to their doors, and walking into the house in the middle of the night.

But your logic doesn't even make sense. No thief is going to go through putting in a security system, then put the house on the market and sell to an unsuspecting buyer, at the same time hoping that the new owners don't just remove the security system on the hopes that they may be able to break-in and steal their stuff.

I know criminals are stupid...but gees. It is no wonder they didn't give you a response, they probably were just speechless trying to figure out how you could even come up with something like that.

I feel they should give break in contract if home is sold for whatever reason.
- Then you should have brought that up BEFORE you bought the security system and signed the contract that stated otherwise.

I feel they should have answers for these questions when asked about the safety of new home owners
- And I feel they need to contact the new home owners and tell them that you intend to continue to use the system to invade their privacy.  Perhaps suggesting that they need to immediatly tear out all of the eqipment and throw it away because since it is part of the home, it is now their property to do with what they want.