Complaint Review: Walmart - Monroe Michigan
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- Author Confirmed
- Walmart walmart.com Monroe, Michigan U.S.A.
- Phone:
- Web:
- Category: Audio & Electronic Retail Stores
Walmart Sold me a product that has no replacement parts Monroe Michigan
*UPDATE Employee: Ordering parts
*Consumer Comment: You wouldn't want to pay for the replacement part
*UPDATE Employee: And how exactly would walmart... stay behind the brand...
Show customers why they should trust your business over your competitors...
I purchased a portable DVD player from Walmart in June of 2007, It was a Durabrand model # PDV 705 serial #A70133318116. Around August 2008 the lid on it broke and I contacted the store to see if I could purchase a replacement lid and was told I was out of luck! I also contacted the walmart help desk on several times to report my problem and they could not come up with a solution. I have since found out that Durabrand went out of business in 2007. That's when I purchased the DVD player and Walmart should not have even sold this product if they weren't going to stand behind this brand.
Bernard
Monroe, Michigan
U.S.A.
This report was posted on Ripoff Report on 09/05/2008 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/monroe-michigan-48162/walmart-sold-me-a-product-that-has-no-replacement-parts-monroe-michigan-370110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Ordering parts
AUTHOR: Whycustomersaredumb - (U.S.A.)
SUBMITTED: Saturday, February 21, 2009
Even if the company was still in business Wal-mart can't order a single part for that type of item. Wal-mart only has a 90 return,.. Look into items, brands before you buy!
#2 Consumer Comment
You wouldn't want to pay for the replacement part
AUTHOR: Aaron - (U.S.A.)
SUBMITTED: Friday, December 26, 2008
On small and cheap electronics like that when there is a warranty issue they just replace it because the costs are nearly the same.
Let's say you spent $100 on that DVD player. The replacement part if they had one would be like $50-75.
When cheap stuff breaks you even jerry rig it or buy new. One of my daughter's portables broke in a similar way and I just figure out how to get it to work while broken.
And this has nothing to do with Wal-Mart. This is common sense.
#1 UPDATE Employee
And how exactly would walmart... stay behind the brand...
AUTHOR: Ceadda - (U.S.A.)
SUBMITTED: Wednesday, December 17, 2008
Are they supposed to buy up a parts warehouse just in case its ever needed? The company went out of business! That has nothing to do with walmart! Blame the right people!
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