westlake financial terrible csr. constantly put on hold then get disconnected. talk to10 people, get 10 different answers los angelos California

Sorry to burst your bubble but I am not now, nor have I ever been an employee of this company.  Unfortunatly when someone stoops to the "you must be an employee" it is for one reason.  They have nothing to defend themselves or what they wrote and instead of admitting they may be wrong they go for the "you must be an employee".  Where if you look on this site you will realize that just makes you look really..really stupid.

By the way, why didn't you answer any of the questions?  

I believe that all these rebuttals scolding customers of  Westlake financial are one in the same person. The employee just uses a different name with each complaint. No one in their right mind would even care about these complaints let alone reply to them. 

You must be an employee. 

Why exactly are you trying to contact them?  What exactly are you asking them when you get 10 different people and get 10 different answers?  Why won't they accept your payment?

It obviously can't be what your payment amount is because your payment does not change if you are making your payments on-time and for the full amount.  Not only that but like other finance companies they have an on-line system where you can make your payments and don't need to talk to anyone.

As for looking for another lending company.  They are a sub-prime lender, meaning that you have screwed up your credit to the point where they were probably the only one left who would take the risk on approving you for a loan.