Complaint Review: AT&T - Internet Internet
- AT&T Internet United States of America
- Phone:
- Web: http://smallbusiness.bellsouth.com/...
- Category: Internet Service Providers
AT&T AT&T Small Business Service Constantly changing rates. Terrible customer service. Internet, Internet
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AT&T's small business phone and internet service are a huge rip off. I signed a 1 year contract for the All for Less basic package which should total 75.00 monthly plus tax. This package is advertised as including unlimited local and long distance calls and broadband internet. The third month into my contract I got a bill for nearly $200.00! My bills have been consistently inconsistent. My bill this month was $89.00. My bill last month was $98.00. The bill before that was $120.00 .
I have made several attempts to contact AT&T to figure out why I'm being overcharged. The only explanation they can offer is surcharges. If I have the same base rate monthly, then why do the surcharges change monthly? It just doesn't make sense. I can't wait until I can get out of this contract, and far far away from AT&T!
This report was posted on Ripoff Report on 01/12/2012 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/internet/att-att-small-business-service-constantly-changing-rates-terrible-customer-service-i-821777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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