Complaint Review: Centurylink - Nationwide
- Centurylink Nationwide USA
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- Category: Internet
Centurylink the worst Tallahassee Nationwide
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forhere is mafia like hold on the internet providers in our area. I could only choose from either Comcast or Century Link. After paying for Comcast for 3 years, I decided to give CenturyLink a try, mostly due to their claims of giving great customer service. What a mistake! Ever since transferring to them I have had problem after problem. My first bill is nothing like what the Service representative quoted me. Anytime I call with a issue, I am put on hold for up to an hour. The service representatives are usually inexperienced and after speaking with a supervisor today I would say that customer service is their last concern. I wanted to cancel my service, but found out that I am 6 days past the allowed Time of 30 days. Of course they would not consider that it was a long weekend. I told them I have had a terrible experience from the beginning, and that I am sure they can make an exception, but the service manager told me he did not consider my complaint legitimate. I will bide my time, but in the meantime, I will be sure to let everyone know do not switch to Century Link! It is more worthwhile to pay more money with Comcast or any competitor than to be treated the way they treat their customers.
This report was posted on Ripoff Report on 09/08/2015 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/nationwide/centurylink-the-worst-tallahassee-nationwide-1253613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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