FreedomPop cancelled free service because i disputed charges for protection plan never recieved los angeles Nationwide

I ordered a freedom pop phone with free phone and internet service. I added the $4.99 protection plan. I contacted the company who administers the plan and they had no record of my coverage yet I was charged the first month. I contacted freedom pop and received an email saying contact the protection plan to fix. I went back and forth. I cancelled the plan. I was charged for the $4.99 for about 3-4 months. I disputed all the charges on my credit card since freedom pop and the protection plan played the back and forth game.

Freedom pop suspended my free service account and the IMEI is blocked from being able to start a new account. I called freedom pop again and was yelled at and said how dare it dispute. I said how dare you charge me for soemthing no one has any record of. Then take away my service becasue I disputed because no one would help from either comapnies to figure out the issue.

I was promised it would be corrected and was told told it would take forever. It was never resolved. Very rude customer service and charges for a protection plan that never was active. I lost my free plan and the IMEI on the phone is blocked making a $200 phone completely useless. Thanks Freedom Pop.