Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1161816

Complaint Review: FreedomPop - Los Angeles Nationwide

  • Submitted:
  • Updated:
  • Reported By: Steven — Austin Texas
  • Author Not Confirmed What's this?
  • Why?
  • FreedomPop Nationwide USA

FreedomPop False Advertisin Los Angeles Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

They advertisise several cellular plans. I responded to an email special which advertised unlimited talk, text and 500mb of data for $10.99/mo, along with a Samsung Galaxy Victory 4g LTE on a $10/mo payment plan, which is supposed to be on the Sprint network. I signed up and ordered the phone. Upon receiving the phone I followed all three lines of instruction (turn on, connect to wifi and register) and thought I was done. I thought this was a great plan for my wife since I have to force her to keep a cell phone with her it for emergencies, especially since we have two small children, and she constantly lets the minutes expire on her prepay phone and loses the number.

Well my wife and kids head out on a road trip a few days after I receive and set up the phone. Now that my wife is on a road trip, alone with our two children, she finds out the phone will only work over wifi. Then I start doing some research and it also appears that the phone utilizes data for all talk and text. Which means that you have to keep data turned on and if you use up all of the data on apps running in the background, you will have to buy more data in that billing period to be able to use the text and talk function of the plan. This is not disclosed anywhere on their website. I tried calling customer service, and had to leave a message for tech support.

This report was posted on Ripoff Report on 07/14/2014 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/nationwide/freedompop-false-advertisin-los-angeles-nationwide-1161816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now