Report: #939802

Complaint Review: Mediacom - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 11, 2012
Updated: Sun, September 16, 2012
Reported By: STS3100 — Fort Dodge Iowa United States of America

Author Not Confirmed

Why?

Mediacom 12225 2nd avenue s. Internet United States of America

Phone:
Web: mediacom.com
Category: Internet Service Providers

Mediacom Paying money for no service , Internet

*UPDATE Employee: Mediacom Support

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2 months of in and out internet, basically no Service on ISP line. refund for $8, wow! so we pay the full amount still. The medicaomm IT's can not even get this fixed in 3 try's. 4th this Thursday! what do you want to bet. it will will for a day and go back to Junk service!

The state of Iowa and other states should have the Attorney general contacted.
Medicaomm needs to pay us for their Unqualified work.

This report was posted on Ripoff Report on 09/11/2012 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom/internet/mediacom-paying-money-for-no-service-internet-939802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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#1 UPDATE Employee

Mediacom Support

AUTHOR: Mediacom Support - (USA)

SUBMITTED: Sunday, September 16, 2012

POSTED: Sunday, September 16, 2012

It definitely should not take this many visits to get your service working properly. If you would like to send me an email to SocialMediaTeam@mediacomcc.com with your phone number or account number I can see what is going on with this, and if the technician was not able to resolve the issue on Thursday then we can get this escalated to the area management.

-James
Mediacom Social Media Team

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