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Report: #1420691

Complaint Review: SeekVerify - Internet

  • Submitted:
  • Updated:
  • Reported By: Devon — New albany Indiana United States
  • Author Confirmed What's this?
  • Why?
  • SeekVerify Internet United States

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I signed up for a 1 dollar a day membership and after I tried to cancel it in the given timeframe for no other charges to occur was immediately charged 39.95. I called customer support at least 4 times and was hung up on everytime only after being put on hold for 40 minutes. I have wrote customer support with screenshots of everything from them and that I agreed to none of which says I was agreeing to anything other than a one dollar charge.

These people continually do this and I am not going to just sit by while they take my money. I am going to contact an attorney and do everything I can to make sure it costs them alot more than 39 dollars stole 39.95 from me I signed up yesterday for a dollar per day fee and went to cancel trial was immediately charged 39 dollars. All these people do is scam people out of hard earned money and when you contact them to solve it get hung up on and treated rudely

This report was posted on Ripoff Report on 01/02/2018 11:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seekverify/internet/seekverify-signed-up-for-a-1-an-got-3995-stolen-internet-1420691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee ..inside information

Re: SeekVerify Signed up for a 1$ an got 39.95 stolen Internet

AUTHOR: SeekVerify Rep - (United States)

POSTED: Tuesday, January 09, 2018

Hi Devon,

Thanks for attaching a screenshot with your account details as this helped us quite a lot to locate your account.

We were able to locate your account and confirm that a refund had already been issued on 5th January when you contacted SeekVerify Support. It usually takes a couple of days for the money to appear on your account (average of 5-10 business days, depending on your bank, credit card issuer and the country you are located in).

At Seekverify.com we offer 24/7 Customer and Billing Support. If there is anything else we can do, please don't hesitate to contact us at support@seekverify.com or at 888-324-0755.

Best regards,
SeekVerify Support

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