American Home Shield Offer inferior products not matching similar decor of replacement Memphis Tennessee

As a loyal customer of American Home Shield for over 5 years, I am deeply frustrated by their deceptive practices regarding replacements and "replacement values." Recently, my oven broke, and they offered a mismatched stainless steel replacement instead of the white model that matches my kitchen. To receive a comparable white oven, they demanded an additional $500—an unreasonable charge for what should be a just replacement. This is not an isolated incident. Their tendency to undercut replacement values and provide non-equivalent options disrupts customers' living environments. Most notably, this issue left me without a working oven for weeks, including through Christmas. American Home Shield needs to address these unfair practices. Buyer beware—these warranty companies often fail to deliver on their promises.