Report: #1496514

Complaint Review: Jomashop - Brooklyn NY

  • Submitted:
  • Updated:
  • Reported By: Alan — Shaker Hts OH United States
  • Author Confirmed What's this?
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  • Jomashop 140 58th Street Suite 3B Brooklyn, NY United States

Jomashop Jomashop.com Jomashop sold me a defective, possibly counterfeit Swiss watch, won't take it back Brooklyn NY

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I ordered a Longines Hydroconquest from Jomashop. It did not work when it arrived. I took it to a watch store and they said it was defective. The watch store was closed when the watch arrived due to the COVID-19 epidemic, and opened two weeks later.  The watch was not worn before I took it to the store because it was broken and also needed to be sized. 

I tried to return it within the 30-day period after receiving it, but Jomashop won't take it back, claims it was scratched, even though it could not have possibly been worn since it was not working and needed to be sized.  I've never heard of brand new Swiss watches that arrive broken from reputable, authorized dealers.  My concern is Jomashop sold me a counterfeit, broken watch.

This report was posted on Ripoff Report on 06/18/2020 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/jomashop/brooklyn-ny-dotcom-sold-1496514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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