Complaint Review: walmart - houston tx
walmart walmart supercenter company does not honor their online pricing in store. houston tx
*REBUTTAL Owner of company: No idea...
*General Comment: Get your act together....
*General Comment: You're a successful retailer.....
*Author of original report: youre an angry person. and its funny.
*General Comment: You have no business calling anyone else ignorant....
*Author of original report: Ignorance
*General Comment: One line says it all...
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I recently went into walmart to purchase a certain monopoly game. I normally order online or do online pick up however, today the website was not working properly and it wasn’t far from my work so I just made the quick trip over to the store. When I go to check out the online price was 9 dollars less than the price at the store, so I pulled it up so they could honor their online pricing and apparently wal mart doesn’t honor their own pricing!!
What kind of company doesn’t honor THEIR OWN PRICING!!? I had about a 2 minute argument with the little customer service cashier manager and came to the conclusion that I can’t believe a store/company of this caliber and size would argue with a consumer over 9 dollars. The gentleman even told me I could just pay for it online and pick it up, so I at first Obliged and then realized even though I had it in my hand, I could not pick it up until the next day.
I’m just shocked at how poor this system is organized. It’s more than clear that Wal mart as a whole no longer cares about the consumer and customer satisfaction but about how fast they can get you in and out of the store and take your money. Unfortunately, I still bought the game because I needed it and 9 dollars isn’t breaking the bank however they have definitely lost a customer and I will carry this story on to as many people as possible just out of pure principal. Find a better company, I heard target will honor their online price and you don’t have to purchase online to pick it up later!
This report was posted on Ripoff Report on 07/08/2019 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/wal-mart/houston-tx-supercenter-does-1481594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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