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Report: #1478388

Complaint Review: Walmart -

  • Submitted:
  • Updated:
  • Reported By: julia — pine brook NJ United States
  • Author Confirmed What's this?
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Walmart Walmart.com WALMART Violated its own Return Policy

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Large Holiday order from Walmart.com was received damaged and defective. Returned in person with store manager. Promo codes were received to make up for AWFUL experience. Final code did NOT work. Upon questioning with on-line chat my account was deactivated.

Call center supervisors created new account for me so promo code could be applied. The new account was also closed. Tried a third time with supervisors instruction and assistance. Third account closed. All returns were accepted as an item cannot be returned without being accepted.

Walmart has a return policy, yet they penalize a customer for using it. Items ordered from Walmart.com ALWAYS arrive with problems. Boxes, bags burst when thrown from whatever delivery service. Items inside boxes defective and damaged. You can NOT shop Walmart.com with confidence.

I suggest Amazon as they appreciate their customers.

This report was posted on Ripoff Report on 05/07/2019 09:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart/dotcom-violated-return-policy-1478388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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