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Report: #1495784

Complaint Review: Walmart -

  • Submitted:
  • Updated:
  • Reported By: lewis — daytona United States
  • Walmart United States

Walmart Walmart Online Unauthorized Walmart charges

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First walmarts site does not work properly and is unreliable. I ordered a office chair and got envelopes sent to me instead. Had to return them and basically had to demand they send the return address to my actual address. They kept telling me I had to print one out but I have no printer and all libraries are closed! wtf? duh! customer service is clueless. How am I suppose to print out a return label if the libraries are closed? Why not offer to send it to the customer anyway since it was their fault.

So I had to ask several times and demand one sent to me but they did and I returned it. Their website had an error and it was on them to make it right they could have been professional about it instead of being clueless.

Then I made a grocery order as usual using the option to pay upon pick up with my foodstamps. Instead they collected my card info from a prior walmart order and made unauthorized charges with it. They were suppose to charge me when I pick up my order with the proper from of payment that IS accepted by the way. I had been paying using my foodstamps the past 3 or 4 times with no issue. When I got their to pick my groceries I spoke with the manager telling him I needed that charge cancelled on my card and he basically said he cant do that. That I woud have to go inside to get it cancelled. wtf? 

So for those who think walmart is some giving proactive business think again. That proves right there that they dont want work a little extra and send out groceries for us that dont want to take the high risk of going inside the store...in THE WORST infected place in the usa right now. They dont want to send out groceries and help us out. They want to make us go inside.

So I called walmart customer service about unauthorized charges on my card and they blew me off..clueless once again and I also tried to connect with them online to get this fixed...they would not help and cut me off.

I will never shop at walmart again after this crap! NEVER They lost a regular customer. You cannot just use peoples cards without authorization. YOu cannot say you accept foodstamps then a week later say you dont when your website has not informed anyone and the check out is the same. Manager said they wont be accepting ebt starting june 8th...well...It is 5/29 not 6/8...They do it on purpose they dont want to take the extra mile and do their job right instead they want everyone to go inside the store and get their own groceries so they dont have to. Iv heard of others have the same complaint! They will charge your credit or debit card now without you knowing or authorizing it. If you do shop their dont store you bank info in their website they will use it without your permission. But who wants to support a company like this?!

I will never order or walk into a walmart again!

This report was posted on Ripoff Report on 05/29/2020 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart/online-unauthorized-charges-1495784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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