Report: #1489111

Complaint Review: Walmart - Spring Branch TX

  • Submitted:
  • Updated:
  • Reported By: Mark — Bulverde TX United States
  • Walmart 306 Singing Oaks Spring Branch, TX United States

Walmart cheated me out of $42 cash Spring Branch TX

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On 12/15/19 at 22:20:50, I went to the self check out line and rang up a total of $71.42. I put about $42 (may have been slightly more) in cash into the machine. I then went to swipe my debit card to pay the remaining balance and the machine gave me an error and told me to swipe my card.

I swiped my card and noticed I was charged the full amount on my card. I then inquired about the money that I put in the machine and was told to wait for the CSM Krystal. Krystal made a phone call and opened the machine but could not validate an overage to give me my money back.

I then asked them to look at video because obviously I know I put my money into the machine. I was told that the other manager working did not know how to look at video and that I needed to leave my number so someone would call me back in the morning.

This is not an acceptable solution when your machine steals someone's money. I want the extra money that I put back into the machine. This was on Terminal 45, Transaction #06862.

This report was posted on Ripoff Report on 12/15/2019 10:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart/spring-branch-tx-cheated-cash-1489111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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