2-10 Home Buyers Warranty Highest level mgmt unethical business practices, bribe taking in order to show preference to certain repair shops. Aurora, Colorado

  A number of years ago it came to my attention, from someone who worked at this company, that high level management was actively involved in taking bribes from various home appliance repair shops, located outside the State of Colorado, in order to assure said shop(s) of being called first to service the homeowners who had problems with one or more of their appliances and were covered by 2-10 HBW Insurance. This/these shop(s) offered various forms of bribes to this employee to be sure to contact it/them first to do the repairs. Within a matter of several weeks of working at 2-10 HBW, said ethical employee was given the choice of (the then used term was,) 'get in the loop or get out,' by the second in command, employee named Donegal! [His first name is not remembered.] Meaning to go along with, and also become involved with the bribery, and say nothing or be forced out of his job. It seemed obvious to this ethical employee that the highest level of management was fully involved with and knew about as well as likely welcomed and participated in the reception of said bribes. This ethical employee said that he could not and would not go along with any such dishonest and unethical practice. The very worst performing service providers were the very ones suggesting the unethical behavior and the bribery. These service providers had the worst record with clients (the homeowners) for: 1.) Being highly disrespectful to the homeowners; 2.) Leaving awful messes they'd made and didn't clean up; 3.) Not arriving within a reasonable time of the prearranged and mutually agreed upon (by the homeowner and the service provider(s) scheduled time to arrive at the homeowners address to do their work.4.) The quality of workmanship was also seen by the homeowners as poor and 5.) At times the home owners' appliances were replaced with lesser quality goods than the original items (as per telephone reports made to the ethical former employee by various 2-10 HBW policyholders.)