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Report: #1144629

Complaint Review: 2-10 Home Buyers Warranty - Denver Colorado

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  • Reported By: Freddy — Joelton Tennessee
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  • 2-10 Home Buyers Warranty One Denver Highlands Denver, Colorado USA

2-10 Home Buyers Warranty Denied Water Heater Claim Denver Colorado

*UPDATE Employee: 2-10 HBW would like to review your service experience
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i purchased a home and as part of the agreement the sellers provided a 2-10 home buyers warranty for the home. I noticed a few weeks after we closed the home loan that the water heater was leaking so I called the 2-10 company to file a claim and they scheduled a plummer to come check out the problem. The plummer agreed and water heater could not be repaired and needed to be replaced so he called the 2-10 agent and they denied the claim because they said it was a "pre-existing" problem... I have read hundreds of complaints about this company so I was not surprised.. So I am now trying to cancel this policy and trying to inform anyone who is considering purchasing a 2-10 warranty to save your money and DO NOT BUY... I assume realtors get a commision for helping to sell this bad product..

This report was posted on Ripoff Report on 05/07/2014 02:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/2-10-home-buyers-warranty/denver-colorado-80231/2-10-home-buyers-warranty-denied-water-heater-claim-denver-colorado-1144629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

2-10 HBW would like to review your service experience

AUTHOR: 2-10 HBW Customer Service - ()

SUBMITTED: Friday, May 09, 2014

POSTED: Friday, May 09, 2014

Thank you for your feedback. 2-10 Home Buyers Warranty would like the opportunity to look into your service experience further. Could you please email servicesupport@2-10.com  with your account information so that we may have a customer service manager review your account and contact you?

 

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