Report: #1401183

Complaint Review: American Home Shield

  • Submitted: Tue, September 19, 2017
  • Updated: Tue, September 19, 2017
  • Reported By: Art — Lebanon New Jersey USA
  • American Home Shield


American Home Shield AHS Company changed my contract upon renewal without pointing out changes. Newton New Jersey Nationwide

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 Service in Sussex County is very poor. Mr. Plum is a joke. Even the simplest plumbing problem it takes him 2 to 7 days to come back and fix. Doesn't show up or call when he says he will. Also, one time when I needed to replace a water heater he told me that I needed an expansion tank and other parts not covered under the warranty plan. He wanted an extra $500. I hired a licensed plumber outside the plan and saved $500. Mr. Plum is the only plumber in Sussex County. Stay away from AHS and Mr. Plum.

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