American Home Shield Incompetent Technician Rockwall Nationwide

I had my first experience with AHS. They sent an HVAC company that clearly represented that there was a problem with the drip pan that needed to be replaced. Of course, it's not covered. I called my HVAC company that I have used for years and that I trust. The problem: the coils were so dirty it backed up the system to a point that the condensation was dripping over the drip pan. I'll try to get any unused portion of my premium returned to me. I don't know the point in using a company you can't trust and who, in my case, sent out an unqualified technician.