american home shield water heater went out Nationwide

i would not recomend a h s they do not stand behind their customers

a.h.s. sent out service contractors plumbing ,they agreed that it needed replacement. said they had to get it approved by a.h.s. which they approved. then i got a call back ,was told i would have to pay over 400. for permits and upgrades. i called a.h.s. and told them ,they told me they would pay for the water heater ,but the rest was between me and the plumber..do not expect a.h.s. to stand behind you and do what they advertise. they send somebody out you pay your service fee then you are at the mercy of the contractor they can charge whatever they want