AT & T did not receive service contracted and was overcharged for service Carol Stream Illinois

In May 2013, my husband, Kenneth signed up with Direct-tv.   He was told that if he had phone  and internet he could bundle  with At&t  and save.  So, that is what he signed up to do.  That never happened.

He wound up being billed double.  When we realized the problem, At&t  never wanted to drop the extra charges. Also, the  phone and internt service were extremly poor.

We are being harrassed by them down till today.  They  sent the bill to a collection agency (  Afni, 1310 Marrtin Luther King Drive, PO Box  3517, Bloomington, IL  61702.)