AT&T AT&T and asurion refused to replace my iPhone 6 that was broke after only two weeks and I paid the insurance on it ,

AT&T and asurion insurance refused to replace my iPhone 6 Plus . and my apple iPad which both broke with in the insurance time frame , that I had paid all along . Still don't have replacements 3 years later . Also we signed up for direct tv and were supposed to get a free tv and they never sent us one . Deceptive and fradulent business practices ,. To this day , both phone and I pad have been paid off for over two years . I would like to add our cable bill was quoted at 57.00a month but we added a few stations . Then they charged us 80 amd then all the sudden our bill was 130.00 all the sudden .