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Report: #762061

Complaint Review: BB&T bANK - SARASOTA Florida

  • Submitted:
  • Updated:
  • Reported By: Nick — san diego California United States of America
  • Author Not Confirmed What's this?
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  • BB&T bANK TAMIAMI TRAIL -NORTH SARASOTA, Florida United States of America
  • Phone: 800-226-5228
  • Web:
  • Category: Banks

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I was on an extended trip and did not get to my mail for a few months, in the meantime, BB&T Bank changed their policy for checking/saving accounts---a minium ballace of $1500 was needed to avoid a service charge of $10/mo-which they charged me.  They said that this policy was in a previous monthly statement----I never saw it--even if it was there, it was not obvious--eg. like on a separate sheet of colored  paper.  I was charged for two months--after complaining, one month's penalty was removed.  I told the bank that I am closing the account and am in the process of doing so. They did not seemed concerned about their loss of business by keeping a long term customer satisfied.

This report was posted on Ripoff Report on 08/07/2011 08:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbt-bank/sarasota-florida-34234/bbt-bank-unfair-service-charge-sarasota-florida-762061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Your mattress is your friend

AUTHOR: mr rik - (USA)

POSTED: Sunday, August 07, 2011

The bank is NOT.

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#1 Consumer Comment

You'll Probably Need More Than That

AUTHOR: Jim - (U.S.A.)

POSTED: Sunday, August 07, 2011

Most banks have done away with free accounts with $1500 minimum.  Even credit unions have done away with many of them.  One bank I know will give free service to you, but you need double that amount in both savings and checking.

Whatever institution you go to, keep this in mind.  If a bank offers you free services, they probably won't later and they have the right to modify your agreement with you.  The only thing you need to consider is (a) pay the fee, or (b) keep moving your money around.

Oh, and banks aren't concerned with long-time customers.  One bank I know of assumes during an acquisition of another bank that they'll lose up to 60% of their customers after the transition.  The other 40% are customers who don't care or have no choice but to stay because of millions of dollars in loans that would require several thousands of dollars in fees to unwind and move to another banking institution.

Best of luck to you....

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